Terms & Conditions

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between SHREESHAYA IT LITERACY AND CYBER SECURITY PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates. The use of this website or availing of our Services is subject to the following terms of use:

To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of our Services and the websiteis solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements. The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents. You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws. You agree to pay us the charges associated with availing the Services. You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you. You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services. You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund. Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in PURBA MEDINIPUR, West Bengal All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Cancellation & Refund Policy

SHREESHAYA IT LITERACY AND CYBER SECURITY PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• SHREESHAYA IT LITERACY AND CYBER SECURITY PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Only same day days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the SHREESHAYA IT LITERACY AND CYBER SECURITY PRIVATE LIMITED, it’ll take 1-2 Days days for the refund to be processed to the end customer.

Privacy & Policy

SITLCS is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the SITLCS website and governs data collection and usage. By using the SITLCS website, you consent to the data practices described in this statement. At SITLCS, the privacy and security of our customers, respondents, and visitors are of paramount importance. Intact Infotech is committed to protecting the data you share with us.

What Personal Information Does SITLCS Gather?

SITLCS, through various web-platforms that help our members to register, reset passwords, get training, partner with us, etc. collects personally identifiable information such as e-mail addresses, names, home or work addresses, telephone numbers, organization names, etc. SITLCS also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favourites.

Information You Give Us

You may choose to apply for specific information or services on topics such as products, training, white papers, brochures, etc. which may require you to fill out forms and share your personal information. This information is irrespective of your membership. SITLCS asks you to allow representatives of SITLCS to contact you for the purpose asked.

Data You Provide to Us:

SITLCS may collect different data from or about you depending on how you use SITLCS Services. Below are some examples to help you better understand the data we collect.

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including, but not limited to data about your accounts on other Services. We may obtain certain information through your social media or other online accounts if they are connected to your SITLCS account. If you login to SITLCS via Facebook or join SITLCS sponsored WhatsApp Group, another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, the physical location of your access devices, gender, birthday, and list of friends or contacts.

Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.

If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use cookies and we obtain certain types of information when your web browser accesses sitlcs.org or any of our subdomains, advertisements, and other content served by or on behalf of sitlcs.org on other websites. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.

E-mail Communications

To help us make emails more useful and interesting, we often receive a confirmation when you open the email from sitlcs.org, if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please edit your customer communication preferences.

Information from Other Sources

We might receive information about you from other sources and add it to our account information.

By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by sitlcs.org at its discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.

We may be required to share the aforementioned information with government authorities and agencies for the purposes of verification of identity or for the prevention, detection, investigation, prosecution, or punishment of cyber incidents or offences. You agree and consent to SITLCS to disclose your information if required under applicable law.

SITLCS encourages you to review the privacy statements of websites you choose to link to from SITLCS so that you can understand how those websites collect, use, and share your information. SITLCS is not responsible for the privacy statements or content on websites outside of the SITLCS family of websites.

How SITLCS Uses Such Information

SITLCS collects and uses your personal information to operate the SITLCS website and deliver the services you have requested. SITLCS also uses your personally identifiable information to inform you of other products or services available from SITLCS and its affiliates. SITLCS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Some of the ways we may use personal information include:

Delivering a product or service you have requested.

Analyzing, supporting, and improving our products and your online experience.

Personalizing websites, newsletters, and other communications.

Administering and processing your certification exams.

Sending communications to you, including for marketing or customer satisfaction purposes, either directly from SITLCS or from our external partners.

Website Visitors

SITLCS may collect, record, and analyze information from visitors to our websites. We may record your IP address and use cookies. Furthermore, SITLCS may collect and process any personal data that you volunteer to us via our website forms, such as when you register for events or sign up for information and newsletters. This data is used to deliver customized content and advertising within SITLCS to customers whose behavior indicates that they are interested in a subject area. If you provide SITLCS with your social media details, SITLCS may retrieve publicly available information about you from social media.

Information We Share

SITLCS does not sell, rent, or lease your personal information to third parties.

SITLCS shares personal information in the following ways:-

SITLCS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique, personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. However, SITLCS may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such partners are prohibited from using your personal information except to provide these services to SITLCS, and they are required to maintain the confidentiality of your information.

SITLCS websites will disclose your personal information, without consent, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SITLCS or the site; (b) protect and defend the rights or property of SITLCS; and, (c) act under exigent circumstances to protect the personal safety of users of SITLCS or the public.

Sensitive Personal Information

SITLCS does not collect, use, or disclose sensitive personal information, such as race, religion, or political affiliations without your explicit consent.

How SITLCS Stores the Information

SITLCS stores your personally identifiable information such as name, contact number, email address, etc. on a secure server which is encrypted and is accessible only to SITLCS’s web applications such as our member portal (Aspen), sitlcs.org, and not any other third-party websites or applications.

How SITLCS Secures Your Information

We take appropriate technical and organizational measures to secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:

Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible;

Using secure servers to store your information;

Verifying the identity of any individual who requests access to information prior to granting them access to information; and

Using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any payment transactions you make on or via our website.

Retention of Personal Information

We will retain your personal information as needed to fulfil the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

Opt-Out Policy

If you would like to opt-out of the sharing of your personally identifiable information submitted on our website with third parties, contact us at support@intactinfotech.co.in and indicate your unwillingness to share such information with third parties.

If you would like to opt-out of receiving any direct marketing information from us, contact us (link to the contact page/email id) and indicate that you do not consent to the use by SITLCS of your personally identifiable information for marketing purposes.

Cookie Policy

What is “Cookie”?

A cookie is a small text file sent by a web server and stored by the website on your computer to let the web browser keep track of information about your browsing on that site. Cookies are useful in helping the web browser remember specific information about your preferences, location, session details, etc. You can go to the preference or content setting of your web browser to delete the cookies pertaining to any website at any time.

SITLCS Cookies

At SITLCS, we give you the option to opt-out of cookies in order to let you control your privacy. Though we do recommend that for a good web experience, you allow SITLCS to store cookies.

Turn Off or Opt-Out of Cookies

Rejecting cookies may restrict your browsing experience on SITLCS websites related to important features such as login, location-specific data, and other demography-dependent info.

SITLCS does not share cookie information with any other website nor do we sell this data to any third party.

Children’s Online Privacy

Intact SITLCS courses and services are not directed to children and SITLCS does not knowingly collect online personal information from children under the age of 13. If you are a parent or guardian of a minor under the age of 13 and believe that he or she has disclosed personal information to us, please contact us.

Updates to this SITLCS Privacy Statement

SITLCS will occasionally update this Statement of Privacy to reflect company and customer feedback. SITLCS encourages you to periodically review this Statement to be informed of how SITLCS is protecting your information.

Contact Information

SITLCS welcomes your comments regarding this Statement of Privacy. If you believe that SITLCS has not adhered to this Statement, please contact SITLCS at supp.shreeshaya.itlcs@gmail.com We will use commercially reasonable efforts to promptly determine and remedy the problem.