ChatBot

A chatbot is a computer program  to understand customer questions and automate responses to them, simulating human conversation.Chatbot technology is almost everywhere these days, from the smart speakers at home to messaging applications in the workplace.as Apple's Siri, Google Assistant and Amazon Alexa, or interact with you via SMS text messaging.chatbots can consistently manage customer interactions 24x7 while continuously improving the quality of the responses and keeping costs down. Chatbots automate workflows and free up employees from repetitive tasks.